We at Incite Genomics are committed to the privacy of our clients, and we maintain strict policies on the use and protection of client information. We will not collect your personal information unless you enter it yourself in the space provided on our website, and we will only use your personal information for the reasons that you give it to us. We will not share your personal information with any third party without your prior consent unless we are obligated to do so by law. You may change the information you have given us by re-entering it in the space provided. If we change our policy in any way, we will post a description of the change on our website. We may use the information you give us to send you information and materials about our services that we think may be of value to you. If you do not want to receive this information, you may opt out at any time by contacting us by e-mail.
Your data security is an integral part of our privacy efforts, and we have put in place reasonable physical, electronic and administrative safeguards to secure the information we collect. Our payment gateway systems vendor uses Secure Sockets Layer (SSL), an advanced encryption protocol, to scramble credit card information that you enter so that it cannot be read as it is transmitted across the Internet. SSL is the worldwide industry standard for securing transactions, and is used to maximize data safety when using a credit card on the web. In the event that our security system is breached, we will attempt to notify you as soon as possible. It is also important for you to protect against unauthorized access to your password and computer.
At times, we may use “cookies.” Cookies are a very standard web technology that places text files in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your personal information unless you choose to provide this information to us by entering it yourself in the space provided on our website. However, once you choose to enter your personal information on our website, this information may be linked to the data stored in the cookie. Cookies can be used to improve our content and offerings. We may also use small pieces of code called “web beacons” or “clear gifs” to collect anonymous and aggregate advertising metrics, such as counting page views or responses to advertising. These web beacons may be used to deliver cookies that conform to our cookie policy. We will not use cookies to track your activity outside of our website.
Terms of Use
Please read the following carefully before accessing the website www.incitegenomics.com or any other affiliated websites of Incite Genomics (together the “Website” or “Site”).
The Site is owned and operated by Incite Genomics. (“Incite Genomics” “we” or “us”). The Site is offered to you conditioned on your acceptance without modification of these Terms of Use, which govern your use of the Site and the services provided on the Site, including your use or purchase of any test, product or service by or through the Site.
By accessing or using the Site, you agree to comply with and be bound by these Terms of Use. By accessing or using the Site, you also agree to the terms in our Privacy Policy linked on the Site and you agree to abide by all applicable laws and regulations regardless of your physical location.
Use of the Incite Genomics website is solely at your risk and is subject to all applicable local, state, national and international laws and regulations.
If you do not agree to these Terms of Use or the Privacy Policy, you must immediately terminate your use of the Site.
Informed Consent
Reports produced by Incite Genomics enables your nominated medical practitioner to make a more informed decision regarding your health and treatment. Before submitting your sample for testing, you agree and consent to the following:
Changes
Incite Genomics reserves the right, at its sole discretion, to change, modify, add or remove any portion of the Website and these Terms, in whole or in part, at any time. Changes will be effective when posted. Your continued use of the Website and/or the services made available on or through the Website after any changes are posted will be considered acceptance of those changes. You can review the most current version of the Terms by clicking on the “Terms of Use” link, located at the bottom of our website.
Registration Accounts
If required to register and select a unique login and password (known herein as “Login Details”), you must keep your Login Details and you must maintain their confidentiality. By registering, you represent, warrant and covenant that: (i) you are at least 18 years of age; (ii) you are using your actual identity; (iii) you have provided only true, accurate, current and complete information about yourself during the registration process; and (iv) you will maintain and promptly update the information that you provide to keep it true, accurate, current and complete. By logging onto the Website using any password, you represent, warrant and covenant that you are authorized to use such password and to engage in the activities that you conduct thereunder. You agree that you will be solely responsible for the maintenance and security of your Login Details. You also agree that you will be solely responsible for any activities conducted on or through this the Website. Your Login Details are unique to you, and you agree not to disclose or share your Login Details with any third party. Incite Genomics reserves the right to deny or revoke access to the Website, or any part thereof, at any time in our sole discretion, with or without cause. If you wish to cancel a password, or if you become aware of any loss, theft or unauthorized use of a password, please notify Incite Genomics immediately.
Prohibited use
You may not modify, copy, distribute, transmit, display, perform, reproduce, license, create derivative works from, reverse engineer, transfer or sell any information, software, products or services obtained from the Services or the Site. Any attempt to circumvent, reverse engineer, decrypt, or otherwise alter or interfere with the Website or the Website’s services, or any content thereof, or make any unauthorized use thereof is prohibited. Use of the Website in any manner that could damage, disable, overburden, or impair the Website or interfere with any other party’s use and enjoyment of the Website or any of its services is prohibited.
Limitation of Liability
Neither Incite Genomics, its divisions, subsidiaries, successors, parent companies, or their employees, partners, principals, or representatives, nor any other party involved in creating, modifying, or updating incitegenomics.com shall be liable in any manner whatsoever for any direct, incidental, consequential, indirect, or punitive damages arising out of your use of, or inability to use, this website, its products or services. When using Incite Genomics website, information will be transmitted over a medium that may be beyond the control and jurisdiction of Incite Genomics. Incite Genomics is not liable for the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Incite Genomics websites. Incite Genomics is not responsible for any resulting damage to your computer from a security breach, or from a virus, unauthorized intervention, fraud, computer failure, or any other technical malfunction. Incite Genomics reserves the right to alter, suspend or discontinue Incite Genomics website or any features, products or services at any time for any reason without notice or cause. Incite Genomics website may be temporarily unavailable due to maintenance or technical equipment malfunction.
Indemnity
You agree to defend, indemnify and hold Incite Genomics and its affiliates’ directors, officers, employees and agents harmless from any and all claims, liabilities, costs and expenses, including attorneys’ fees, arising in any way from your misuse of the Website, your placement or transmission of any message, content, information, software or other materials through the Website, or your breach or violation of the law or of these Terms of Use.
Applicable Law
Incite Genomics control and operate the Website from our offices in Australia. We do not represent that materials on the Website are appropriate or available for use in other locations. Persons who choose to access the Website from other locations do so on their own initiative, and are responsible for compliance with local laws, if and to the extent that local laws are applicable. You agree that any dispute over your use of this Site or these Terms will be governed by the laws of the State of Victoria and you also consent to the adjudication of any disputes being dealt with in a court in Melbourne in the State of Victoria, Australia.
Accuracy and Limitations of Services
The Incite Genomics website is provided for informational purposes and is not intended as medical advice or as a substitute for the medical advice from a physician or other health care professional. You should not use this information to diagnose or treat a health problem without consulting with a qualified health care provider.
Refunds
Sample processing begins as soon as a sample is received, therefore Incite Genomics is unable to offer refunds or cancellations of any order once a specimen has been received in our offices. If you decide you do not want to proceed with testing, please contact us immediately to determine if your sample has been received.